Jeff Bezos just published a 4,000-word statement to Congress. It’s a master class in emotional intelligence

Viewed in Inc. This past July, four of big technology’s chief executives—Amazon’s Jeff Bezos, Apple’s Tim Cook, Facebook’s  Mark Zuckerberg, and Google’s Sundar Pinchai—were summoned to appear before the U.S. Congress. Each also submitted written statements. But at 4.540 words, Bezos’ written statement was both the longest and most remarkable. Inc. contributing writer Justin Bariso… More

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How to create a workplace that actually inspires passion

Viewed in Harvard Business Review Companies of the world confront many challenges. None are likely greater than the ongoing question of how they will navigate their way back to normalcy (if that is even possible at all) from the world’s hugely damaging coronavirus pandemic. Yet one additional cost of the pandemic is that it is… More

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The 21 excuses for not closing a deal

Viewed in SaaStr Sales is hard SaaStr founder James Lemkin writes, and of course he is right. Even the most seasoned and competent sales executives and professionals often encounter many forces in the larger business environment, or even in their own company’s respective disadvantages, against competitors. Ultimately, for instance, a sales professional who closes all… More

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Upskill and reskill: Why skill development is key to future success

Viewed in Top CHRO The coronavirus pandemic is challenging global companies in so many ways it is almost difficult to keep up with all of them. But the challenge of employee skill development during the pandemic, especially including developing employee skills in a largely remote work environment, is right up there among the biggest such… More

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How different personality types cope with an always-on culture

Viewed in Harvard Business Review Even before the coronavirus pandemic, technology was weighing heavily on many employees who were increasingly expected to be accessible and engaged online even after work hours. With the pandemic, that expectation seems to have only increased. A Significant Cost There is a significant cost to this “always on” culture, John… More

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14 CEOs on how to reopen businesses in the coronavirus economy

Viewed in Fortune. The coronavirus pandemic has inflicted vast damage on the global economy. Equally concerning, if history is any guide, this damage is not over yet. During the Spanish flu of 1918, for instance, it was the second wave of infections that ultimately proved the most deadly and damaging. This history has given rise… More

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When it’s time to go back to the office, will it still be there?

Viewed in The Wall Street Journal. Someday,” Wall Street Journal reporters Dana Mattioli and Konrad Putzier write, “the coronavirus pandemic will release its grip on our lives and we will return to the workplace.” But will the workplace as we know it still be there? Opportunity to rethink the way they do business The coronavirus… More

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The COVID-19 talent trends that organizations need to look out for

Viewed in Zinnov. Widely reported, the COVID-19 pandemic is dramatically changing the way employees around the world are working. With these changes, companies are gaining a newfound recognition of the need for various skill sets and technologies. This Zinnov.com article identifies four such trends. #1 Employee Digital Engagement First, while technology has always driven many… More

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Have you future-proofed your strategy?

Viewed in BCG As companies develop and refine their corporate strategies for growth, profitability and success, an environment of uncertainty requires their attention. BCG, one of the world’s leading management consulting firms, evaluates four macro-level scenarios based on “important geopolitical, technological, and socioeconomic uncertainties” that deserve the attention of those engaged in the development of… More

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Jeff Bezos taught a big leadership lesson in 5 simple words

Viewed in Inc. Amazon’s success a company is beyond dispute. Its business model is proving almost perfectly suited to our 21st century needs, and it ranks today as one of the world’s leading companies by nearly every metric. Despite this success, however, the company has not been immune from criticism. Those criticisms have included the… More

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In negotiations, givers are smarter than takers

Viewed in The New York Times. Many books and articles have been written about deal-making and what does and does not work for those involved in trying to get opposing parties to agree to terms that are mutually agreeable and beneficial to both parties in negotiations.  Perhaps the most iconic book on the subject, The… More

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I’ve worked from home for 22 years. Here’s what I’ve learned.

Viewed in The Wall Street Journal. As the Covid-19 pandemic continues to unfold globally with over a million confirmed cases as of this writing, a great number of individuals are choosing to or being forced into working remotely from home. Many of these employees have never worked remotely before, and many companies have a limited… More

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The changeable organization

Viewed on McKinsey. When a company is underperforming, or identifies substantial opportunities for growth in ways outside of its traditional models, decisions are sometimes made to transform an entire organization around new goals. To be sure, such an approach is not to be taken lightly, and it is a holistic organizational undertaking. In “The Changeable… More

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Are your company’s leaders and data scientists on the same page?

Viewed in Harvard Business Review. The ascent of data science is increasingly both undeniable and self-evident. To one degree or another, nearly all large companies are engaged in it and see emerging artificial intelligence and other data-related technology tools available to them with great promise. Joel Shapiro, an associate professor at Northwestern University’s Kellogg School… More

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Nine ways to make work your work day better

Viewed in The Wall Street Journal. We live in anxious times, and perhaps the biggest contributing factor to this anxiety is our work lives. The American Psychological Association (APA), in 2017, found exactly this when they set out to identify the sources of anxiety. An APA survey found that 61 percent of respondents identified work… More

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